Know about Tracking SKUs in your POS
As part of the integration with your POS, Thirdshelf automatically generates custom SKUs in your POS. These non-inventory items will appear in your system as TSOFFERxxxx .
It is important that these objects remain untouched as they are a crucial element of your program and deleting them will cause errors in points attribution and/or redemption.
Rest assured our monitoring tools quickly pick up errors caused by the absence of the custom SKUs and a member of our customer success team will contact you if it should occur.